Magic Quandrant

For the third time in a row, Gartner has named IFS a Leader in the Magic Quadrant for Field Service Management. To determine placement in the Magic Quadrant, Gartner evaluates each vendor’s field service management offerings on completeness of vision and ability to execute.

"Vendors' positions in this Magic Quadrant reflect the demand to align technicians and contractors using technologies like AI, streaming video and the Internet of Things, for effectiveness in all interactions."

Read the full report to learn about:

  • Current market trends and innovations in field service management
  • Comparisons of vendor strengths and cautions
  • What Gartner says about IFS
IFS is pleased to have improved our positioned since the last publication, now positioned highest in ability to execute in the leaders quadrant. IFS can attribute this to our commitment to continued innovation in delivering field service solutions that will help our customers anticipate, adapt and move forward for continued service success.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from IFS

Gartner 2017 Magic Quadrant for Field Service Management, Jim Robinson, Michael Maoz, Jason Wong, September 2017. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.